1. Introduction
Hot Panda Media ("HPM", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit hotpandamedia.com (the "Site").
2. Data We Collect
2.1 Information You Provide
- Contact Form: Name, email address, company/entity name, and any message content submitted via our contact form.
- Newsletter Sign-up: Email address and name when subscribing to updates.
2.2 Information Collected Automatically
- Google Analytics (GA4): Anonymized usage data including pages visited, session duration, device type, browser, approximate location (country/city level), and traffic source. No personally identifiable information is collected by GA4 on this site.
- Meta Pixel: When you consent to marketing cookies, the Meta (Facebook) Pixel collects data about page views and interactions for advertising purposes.
- TikTok Pixel: When you consent to marketing cookies, the TikTok Pixel collects similar interaction data for advertising measurement.
- Server Logs: Standard web server logs including IP address, browser user agent, and request timestamps.
3. Purpose of Data Collection
- Contact submissions: To respond to inquiries and manage business relationships.
- Analytics: To understand how visitors use the Site and improve content and user experience.
- Marketing: To measure advertising campaign effectiveness and reach relevant audiences (only with your consent).
- Email communications: To send newsletters, updates, and artist releases you have opted into.
4. Third Parties
We share data with the following third-party services:
- Google LLC: GA4 analytics data (when analytics consent is granted).
- Meta Platforms, Inc.: Pixel event data (when marketing consent is granted).
- TikTok/ByteDance: Pixel event data (when marketing consent is granted).
- SMTP2GO: Email delivery for transactional messages.
- Listmonk (self-hosted): Email newsletter management. Your name and email are stored in our self-hosted Listmonk instance for newsletter delivery. You may unsubscribe at any time via the link in every email.
- Vercel: Website hosting and server-side rendering.
- Railway: CMS and database hosting.
5. Data Retention
- Contact form submissions: Retained for 2 years, then deleted.
- Analytics data: Google Analytics retains data for 14 months (our configuration).
- Marketing pixels: Data retained per Meta and TikTok's respective policies.
- Newsletter subscribers: Until you unsubscribe or request deletion.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate data.
- Erasure: Request deletion of your data.
- Withdraw consent: Change your cookie preferences at any time via the cookie banner (click "Manage Preferences" in the footer or revisit the site).
- Data portability: Receive your data in a portable format.
- Object: Object to processing based on legitimate interests.
To exercise any of these rights, contact us at hotpandamedia.com/contact or email us directly.
7. Cookie Consent
We use Google Consent Mode v2 to manage tracking permissions. No analytics or marketing cookies are loaded until you provide explicit consent. You can change your preferences at any time. See our Cookie Policy for full details.
8. Children's Privacy
The Site is not directed at children under 16. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this policy from time to time. The "Last Updated" date at the top will reflect the most recent revision.
10. Contact
For privacy-related inquiries, visit hotpandamedia.com/contact.
